This Privacy Policy applies to the operations of Platinum Business Advisory Group and Appel Property Group (collectively referred to as “we,” “us,” or “our”) operating under one banner. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with the Australian Privacy Act 1988 (Cth).
- Collection of Personal Information
We collect personal information necessary to provide our financial, business advisory, and property services. The types of personal information we may collect include:
- Your name, contact details (e.g., email address, phone number, and postal address)
- Financial details (e.g., income, expenses, and other information for advisory purposes)
- Property preferences, transaction history, and related details
- Other information relevant to our services or interactions with you
We collect this information directly from you through forms, phone calls, emails, and our website or via third parties you authorise.
- Use of Personal Information
We use your personal information for the following purposes:
- To provide financial, business, and property advisory services
- To facilitate property transactions, leasing, and management
- To communicate with you about services, inquiries, and updates
- To meet regulatory and compliance requirements
- To improve our website, products, and services
With your consent, we may use your information for marketing purposes, such as sending newsletters or information about new services or listings.
- Disclosure of Personal Information
We may disclose your information to:
- Employees, agents, and contractors engaged by us to provide services
- Professional advisers, banks, and other parties involved in your transactions
- Regulatory or legal authorities where required by law
- Third-party service providers (e.g., IT support, marketing platforms) who assist us in our operations
We do not sell or rent your personal information to third parties.
- Security of Your Information
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. This includes secure storage systems, encryption, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
- Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To do so, please contact us using the details below.
- Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and understand website usage. Cookies collect non-identifiable data about your interactions with the site. You can manage cookies through your browser settings.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
- Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Updates will be posted on our website with the revised effective date.
- Contact Us
If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:
Platinum Business Advisory Group & Appel Property Group
PO Box 6738, Melbourne VIC 3004
office@platinumbusinessadvisory.com.au
We aim to resolve any complaints promptly and transparently.
